crm
Customer Relationship Management
CRM helps Build a Relationship with Customers that,
in turn, Creates Loyalty and Customer Retention.
for every dollar spent
CRM ROI is 871%
CRM ROI is 871%
The Importance of
Customer
Relationship
Management
Customer relationship management is an application used to manage a company's interaction with current and potential customers. Using comprehensive data for interaction, and historical analysis to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.
CRM
Functionality & Integrations
MultiChannel CRM Communications
Integrate Email accounts and store communications threads with clients
Social Chat
Integrate Social Media profiles and communicate with Clients
Live Chat
Communicate directly from your website for immediate Customer Support
VoIP
Make Calls, prompt Reminders, and Log Communications
Charts
In Dashboards monitor Lead analytics, deal insights, activity stats, email analytics, and more
Sales Funnels
Analyze sales activity, track numbers in every stage, and measure sales process efficiency
Segment
Compare users, teams, territories, with a range of parameters, and against each other
KPIs
Compare a variety of metrics across multiple modules, and monitor performances
In-Depth CRM Analytics
Projects, Tasks, & Collaboration
Gantt Charts
Project planning, resources, tasks, management, and tracking progress with calendars and Gantt charts.
Tasks
Collaborative task management for teams large and small with time tracking, reminders, dependencies, and more.
Collaboration
Communication, collaboration, workgroups, team chat, video conferencing, and document sharing
Client Accounts
Client and projects managed in one place with billable hour tracking, quotes, invoices and online payments
An Online Presence is Not Enough!
Every Business Needs a Marketing Edge
to Grow Online
Benefits of CRM
Increased Customer Satisfaction
Dynamic Data Business Culture
Facilitated Communication
Project Management
Lead Generation
Improved Performance
Increased Customer Retention
Project & Task Management
Facilitated Collaboration
Task Management
Sales Funnel & Prospect Rating
Instant Reporting & Metrics
If your Business is not on the Internet, then your Business will be out of business.
Bill Gates
Microsoft Founder
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